Payment Policy
- Accepted Payment Methods
We offer multiple secure payment options for your convenience:
- Credit/Debit Cards: Visa, MasterCard, American Express, RuPay, etc.
- Net Banking: Available with major Indian banks.
- UPI & Mobile Wallets: Google Pay, PhonePe, Paytm, BHIM, etc.
- Cash on Delivery (COD): Available on select pin codes (COD charges may apply).
- Buy Now, Pay Later: Powered by [Provider Name], subject to approval.
All transactions are processed in INR (₹). International customers may be subject to currency conversion charges by their bank.
- Payment Security
Your payment information is securely processed using SSL encryption and PCI-DSS compliant payment gateways. We do not store your credit/debit card details on our servers.
- Order Confirmation
Once the payment is successfully processed:
- You will receive an order confirmation email/SMS with the invoice and tracking details (once shipped).
- If payment fails or is declined, your order will not be processed. Please try again or use a different payment method.
- Refunds & Cancellations
- If your order is cancelled before shipping, we will initiate a full refund.
- For eligible returns/refunds, payment will be refunded to the original method used during checkout.
- Refunds typically reflect in 5–7 business days, depending on your bank or payment provider.
- Dispute Resolution
In case of double payments, failed transactions, or unauthorized charges, please contact our support team immediately at +91 7720002123 or email us at hello@akxy.in.. We aim to resolve payment disputes within 3–5 working days.
- Changes to This Policy
We reserve the right to modify this Payment Policy at any time. Please review it periodically for updates. Continued use of our site constitutes your agreement to the updated terms.